290 W Roosevelt Rd, Villa Park, IL 60181, United States
Job Description
Restaurant Assistant General Manager
Joining our Sonic Drive-In team as the Assistant Manager provides an excellent opportunity to contribute to the success of our restaurant and gain valuable leadership experience. If you are a motivated and customer-focused individual with a passion for the food service industry, we invite you to apply and be a part of our Sonic Drive-In family.
Overview: Sonic Drive-In is seeking a dedicated and experienced Assistant Manager to support the General Manager in overseeing the operations of our fast-paced restaurant. As the Assistant Manager, you will work closely with the General Manager to ensure efficient restaurant operations, exceptional customer service, and a positive work environment. This role requires strong leadership skills, excellent problem-solving abilities, and a passion for delivering outstanding service. Join our team and contribute to the success of our Sonic Drive-In location.
Responsibilities:
- Operational Support:
- Assist the General Manager in supervising and coordinating daily restaurant operations.
- Oversee employee scheduling, ensuring adequate staffing levels to meet customer demands.
- Monitor workflow and ensure efficient processes are in place.
- Maintain inventory levels, coordinate supply orders, and oversee stock management.
- Collaborate with the General Manager to implement and enforce operational policies and procedures.
- Customer Service:
- Foster a customer-centric environment by providing excellent service and addressing customer concerns.
- Assist in training and mentoring employees to deliver exceptional customer experiences.
- Collaborate with the General Manager to implement strategies for improving customer satisfaction and loyalty.
- Handle customer complaints or issues in a prompt and professional manner.
- Staff Supervision and Development:
- Assist in recruiting, hiring, and training new employees.
- Provide guidance and support to staff members, promoting teamwork and a positive work environment.
- Assist in conducting performance evaluations and providing feedback to employees.
- Collaborate with the General Manager to implement training programs and career development initiatives.
- Financial Management:
- Support the General Manager in monitoring financial performance and controlling costs.
- Assist in analyzing financial reports and identifying opportunities for improving profitability.
- Implement pricing strategies and promotional activities to drive sales and revenue.
- Collaborate with the General Manager in budgeting and expense management.
- Compliance and Safety:
- Ensure compliance with health, safety, and sanitation regulations.
- Assist in conducting regular inspections to maintain high cleanliness and safety standards.
- Train employees on safety procedures and ensure adherence to guidelines.
Requirements:
- Previous experience in a leadership role within the fast-food or restaurant industry.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a fast-paced environment.
- Knowledge of food safety and sanitation regulations.
- Familiarity with financial analysis and budgeting.
- Strong problem-solving and decision-making capabilities.
- Flexibility to work varied shifts, including weekends and evenings.
Job Title: Assistant General Manager
Company: Sonic Drive In
Job Type: Full Time
Compensation range: $40,000 to $45,000
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Minimum 50 Hour Work Week
Weekly day range:
- Monday to Friday
- Weekend availability
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: In person