9020 Barker Cypress Rd, Cypress, TX 77433, United States
Job Description
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:
• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet
operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within
cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all
times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and
assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial
and/or sales trends
• Develop and implement a marketing plan
Additional General Manager Requirements:
• High school diploma or equivalent required. Advanced studies in business, restaurant management or related
fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts
without supervision
• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including
irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully
solve problems
• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Job Type: Full-time
Salary: $38,000.00 to $55,000.00 /year
Experience: Restaurant 3 years (Preferred)
License:
Driver's License (Required)
ServSafe (Preferred)
Benefits offered:
Paid time off
Health insurance
Dental insurance
Vision insurance
Retirement benefits
Employee discounts
Bonuses
Pay Frequency:
Semi-monthly or twice monthly
What Youll Need:
• Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associates degree in Business or related field preferred (subject to franchise discretion)
• Willingness to work irregular hours, including nights, weekends, and h
• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet
operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within
cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all
times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and
assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial
and/or sales trends
• Develop and implement a marketing plan
Additional General Manager Requirements:
• High school diploma or equivalent required. Advanced studies in business, restaurant management or related
fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts
without supervision
• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including
irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully
solve problems
• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Job Type: Full-time
Salary: $38,000.00 to $55,000.00 /year
Experience: Restaurant 3 years (Preferred)
License:
Driver's License (Required)
ServSafe (Preferred)
Benefits offered:
Paid time off
Health insurance
Dental insurance
Vision insurance
Retirement benefits
Employee discounts
Bonuses
Pay Frequency:
Semi-monthly or twice monthly
What Youll Need:
• Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associates degree in Business or related field preferred (subject to franchise discretion)
• Willingness to work irregular hours, including nights, weekends, and h